WORK FLEXIBILITY AND EMPLOYEES’ PERFORMANCE IN HOSPITALITY INDUSTRY

Abstract

The study looks into how work flexibility affects employee performance in selected hotels in
Ilorin metropolis. The three selected hotels for the study are; Noktel Hotel and suite, G-
Pinnacle hotels, Phoenix hotels, Ilorin. The goals of the study are to analyze the effects of
part-time employment on worker output, the relationship between job sharing and employee
job happiness, and the impact of part-time employment on employee job satisfaction. The
goal of this study links increased flexibility in the work flexibility, the allocation of work
hours, and the number of hours performed .This type of arrangement provides employees
more discretion over how much work they choose to perform, where and when it gets done.
As a result, there are more options for workers to strike the ideal balance between work, job
sharing, productivity, and job happiness. This study examines the impact of job sharing and
part-time working arrangements on employee satisfaction and productivity at the three
selected hotels in Ilorin, Nigeria. The study employed a closed-ended questionnaire to obtain
data from 97 respondents and adopted the survey method (48 males and 49 females). Data
was analysed using regression analysis through SPSS to test hypothesis. The results showed
that effective flexible working arrangement has significant relationship with employees’
performance. The finding however shows positive and strong relationship between the
variables used to measure the two construct after the postulation of the two hypotheses which
invariably declares that flexible working arrangement play significant role on employee
performance.