MODERATING ROLE OF EDUCATIONAL SUPPORT ON THE EFFECT OF JOB ENRICHMENT AND JOB ENLARGEMENT ON EMPLOYEE PERFORMANCE OF NUHU BAMALLI POLYTECHNIC ZARIA

Abstract

This study examines the impact of job enrichment and job enlargement on employee
performance within the unique context of Nuhu Bamalli Polytechnic Zaria. The research
investigates how specific job design strategies influence the performance of academic and
non-academic staff and the moderating role of educational support in this relationship. Data
were collected through surveys, involving a diverse sample of employees across various
departments of the institution and the data was analyze using PLS-SEM. The findings
revealed that job enrichment, characterized by increased autonomy, skill development, and
meaningful task involvement, has a positive and significant effect on employee performance.
Academic staff benefit from curriculum design autonomy and research opportunities, while
non-academic staff find value in expanded roles that align with their skills and interests. Job
enlargement, while showing a positive relationship, is found to be less significant, suggesting
room for refinement in the design and implementation of additional tasks. Furthermore, this
study identifies the crucial role of educational support as a moderator, amplifying the
positive impact of job enrichment and job enlargement on employee performance. Adequate
access to resources, professional development opportunities, and mentorship programs
enhances staff capabilities and fosters a culture of continuous learning and innovation. This
study concludes with recommendations for Nuhu Bamalli Polytechnic Zaria to tailor job
enrichment and enlargement strategies, strengthen educational support initiatives, and
promote a collaborative work environment to enhance overall employee performance and
institutional effectiveness.